#232: One System to Capitalize on Data & Provide Better Guest Experiences | with Tim Hansen
Description
Join us on this episode of The Modern Hotelier as we go live from the Hospitality Show in Denver, Colorado! We sit down with Tim Hansen, VP of Sales for hotels, resorts, and cruise ships at Agilysys, to explore how modern technology is transforming the hospitality industry.
Tim shares his journey from a California upbringing and college basketball dreams to leading a sales team that’s revolutionizing hotel operations. We dive into how Agilysys’ integrated software solutions are helping hotels, resorts, and cruise lines understand their guests like never before—turning data into personalized experiences, improving operations, and driving revenue.
In this episode, we cover:
- How integrated software is revolutionizing hotels, resorts, and cruise operations.
- The importance of knowing guest intent and creating personalized experiences.
- Leveraging data to improve service, staff efficiency, and revenue.
- How modern software is driving repeat visits, guest satisfaction, and operational insights
Watch the FULL EPISODE on YouTube: https://youtu.be/jQcdKVgc-Tg
Links:
Tim on LinkedIn: https://www.linkedin.com/in/tim-hansen-6489095b/
Agilysys: https://www.agilysys.com/en/
For full show notes head to: https://themodernhotelier.com/episode/232
Follow on LinkedIn: https://www.linkedin.com/company/the-...
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.
United States
